“EFEKTIFITAS PROSEDUR PENDAFTARAN HAJI MELALUI REKAYASA ULANG PROSES BISNIS: THE EFFECTIVENESS OF HAJJ REGISTRATION PROCEDURE THROUGH BUSINESS PROCESS RE-ENGINEERING” (2015) Penamas, 28(3), hlm. 413–426. Tersedia pada: https://penamas.kemenag.go.id/penamas/article/view/51 (Diakses: 15 Februari 2026).