“EFEKTIFITAS PROSEDUR PENDAFTARAN HAJI MELALUI REKAYASA ULANG PROSES BISNIS: THE EFFECTIVENESS OF HAJJ REGISTRATION PROCEDURE THROUGH BUSINESS PROCESS RE-ENGINEERING”, penamas, vol. 28, no. 3, hlm. 413–426, Des 2015, Diakses: 16 Oktober 2025. [Daring]. Tersedia pada: https://penamas.kemenag.go.id/penamas/article/view/51